Returns & Refunds

30-Day Return Policy

We want you to love your Gold Nexus jewelry. If you're not completely satisfied, we accept returns within 30 days of delivery.

Unworn, unaltered items in original condition

Items with original packaging and tags attached

Items purchased directly from GoldNexus.net

Custom or personalized jewelry

Final sale items marked as non-returnable

Items showing signs of wear or damage

1. Email us at info@goldnexus.net with your order number

2. We'll send you a prepaid return label within 24 hours

3. Ship the item back within 7 days of receiving the label

4. Refund processed within 5-7 business days after we receive the return

Refunds are issued to the original payment method. Shipping costs are non-refundable unless the item was defective or we made an error.

Questions? Contact us: info@goldnexus.net · (419) 854-2326